Accelerate email incident response and reduce the burden on your SOC by routing user-reported threats directly to Mimecast.
Email threats continue to increase in volume and sophistication, but thanks to security awareness training and technologies that reinforce the human firewall, users are empowered to report email threats. Yet, the skills gap has caused security teams to be overworked, and they experience alert fatigue.
Email Incident Response removes the burden of analyzing user-reported emails that are typically benign. AI-powered automation tools analyze, triage, and prioritize potential threats, and email meta data is enriched by intelligence from the Mime|OS platform. This enables Mimecast’s expert analysts to rapidly classify threats and remediate all instances across your business, helping you meet your MTTD and MTTR goals.
Positive user communications encourage continued reporting without burdening the SOC, and security teams are empowered with forensic information that allows them to continue internal investigation if necessary.